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Frequently Asked Questions - Payment



Can I register a domain now and pay for it later?
(Summary)



No you can not. You have to pay immediately as required by ICANN.


What payment methods do you accept
(Summary)



You can pay by credit card (MasterCard, or Visa - but not Visa Electron), or by bank check (only if drawn on a French bank, in Euros). Except for transfers for which you must pay by credit card for now (we are working on this).

Domain name owner and the payer can be different people.


Is it safe to pay by credit card?
(Summary)



The whole payment transaction is safely made directly at our bank website. Gandi has never access to your credit card information.

Thus renewals are not made automatically.


How can I register several domain names?
(Summary)



If you want to register more than 20 domain names per month, you can use our prepaid accounts ( http://www.gandi.net/faqpro/en/ ).
Registration is then done through email, and you will receive an invoice each month.

Please not however that Gandi as no resellers : prepaid accounts are open to anyone wishing to do high volume registration, there is no specific contract.
There is no bulk discounts, and the contract always binds the registrant with Gandi, notwithstanding any middle men.


I have paid for a domain name but I have got some problems with my browser/ISP. Is my domain name properly registered?
(Summary)



As soon as your payment is confirmed by our bank, your domain is registered. An e-mail is sent to both the administrative and billing contacts (see our IDs section).

If you have paid for a domain but if the registration has never been confirmed and if the domain does not appear when searching through Whois ( http://www.gandi.net/whois.html.en ), get in touch with us ( http://www.gandi.net/contact.html.en ). Do not forget to mention the name(s) of the domain(s) you tried to purchase.


Can you send me an invoice?
(Summary)



We never mail invoices. However once the registration procedure is over an invoice appears on the screen and you can print it. A link to it is also available in the confirmation email sent to the billing contact after registration.

Also whenever you want you can ask for a duplicate through our Administration section.


URL of this document : http://www.gandi.net/faq/payement.html


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Last modified : 2002-04-11 23:30:58
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