[ Main page | Whois | Administration | FAQ | Support ]

Frequently Asked Questions - Summary

• Gandi registration fees
  • Which TLD do you provide?
  • How much do you charge for a domain name?
  • How much is 1 euro in US dollars or another currency?
  • What after one year?
  • What about VAT (sales tax)?
  • Do you charge any additional costs?
  • What if I want to leave Gandi for another registar?
  • How can your prices be so low since the NSI rate is $35 per year with 2 years paid at initial registration?
  • Can I pay several years in advance?
  • Do you provide bulk rates?
• Everything about payment
  • Can I register a domain now and pay for it later?
  • What payment methods do you accept
  • Is it safe to pay by credit card?
  • How can I register several domain names?
  • I have paid for a domain name but I have got some problems with my browser/ISP. Is my domain name properly registered?
  • Can you send me an invoice?
• Services provided by Gandi
  • Where can I find my Registration Agreement?
  • Will I be the owner of the domain name I have purchased?
  • What if I do not want to hold a domain name I have registered?
  • What do you exactly provide us with?
  • Which parameters can I change?
  • Can I hide my site real address that appears in my navigator's address bar after the URL is forwarded?
  • What do I need to have access to my own web pages through my own domain name?
  • What does Gandi host?
  • Where should I put my web pages then?
  • In the Registration Agreement a 60-day period is mentioned. What is it for?
• Contacts and IDs
  • Who are the contacts?
  • Why is AR41-GANDI my technical contact?
  • Is the information I give you made public?
  • Can you hide them?
  • What if I lose my ID?
  • What if I lose my password?
  • I have got an ID at another registrar but it does not work at Gandi
• Time required to register or modify a domain name
  • How long do I have to wait for after applying for a domain registration?
  • Why is my domain still available for purchase on other websites?
  • How do I know my domain has really been set up?
  • How long do I have to wait for after I modify my domain DNS server list?
  • How long do I have to wait for after I modify my domain forwarding options?
• New ownership or change in owner's address
  • I want to change the name of the domain owner
  • What if I want to change the address, phone and fax numbers of the domain owner?
  • How can I check that all the changes have been made?
• Technical information on DNS
  • What is an IP address?
  • What is a domain name?
  • What is a DNS?
  • What is the DNS used for?
  • What is a secondary DNS?
  • Who provides DNS?
  • Advantages of having a DNS with Gandi
  • Drawbacks of having a DNS at Gandi
  • How to choose your DNS
  • DNS parking (Gandi)
  • DNS redirection (Gandi)
  • Stop Gandi redirection
  • Custom DNS (Gandi)
  • DNS of your webhosting company
  • Personnal DNS
  • Secondary DNS (Gandi)
• Miscellaneous
  • Where can I find the list of the domains I have bought?
  • Can I register a domain by electronic mail?
  • Can I transfer my existing domain names to GANDI?
  • Can I transfer my existing Gandi domain names elsewhere?
  • Can I register domains in a national TLD such as .FR instead of an worldwide TLD?
  • What if Gandi stops their activity?
  • Do you send a confirmation once the domain has been created?
• Glossary of used terms
• Useful links
• Current or future TLDs handled by Gandi
• Who are we? More details about Gandi aims
• Gandi status : current status of Gandi services
• Statistics on Gandi activity
• Gandi & spam

URL of this document : http://www.gandi.net/faq/